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PRIVACY POLICY

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Privacy Policy

At TheCmoves, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

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PRIVACY POLICY - THE BASICS

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect certain personal information, including:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number, if provided

  • Payment and transaction information

  • Order details

  • Information you provide when contacting customer support

  • Device and website usage information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to provide our services and operate our online store.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications when you have provided the required consent

3. Payment Information

Payments are processed through third-party payment providers.

We generally do not have access to or store your complete credit card or payment information. Payment information is handled directly by the relevant payment provider in accordance with their own privacy policies and security practices.

4. Dropshipping and Third-Party Suppliers

Because we use a dropshipping business model, certain information required to fulfill your order may be shared with third-party suppliers, fulfillment providers, and shipping companies.

This information may include your name, shipping address, email address, phone number, order details, and other information necessary to deliver your purchase.

These third parties are only provided with information reasonably necessary to fulfill your order or provide the relevant service.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and provide relevant functionality and marketing.

Cookies may be used for purposes such as:

  • Website functionality

  • Shopping cart functionality

  • Analytics

  • Website performance

  • Advertising and marketing

You can manage or disable cookies through your browser settings and, where applicable, through our cookie consent tools.

6. Third-Party Services

We may use third-party services to operate our website and business, including payment providers, shipping providers, analytics services, advertising platforms, and other service providers.

These third parties may process personal information on our behalf or independently according to their own privacy policies.

We encourage you to review the privacy policies of relevant third-party providers when appropriate.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, resolving disputes, preventing fraud, and complying with legal obligations.

The exact retention period may vary depending on the type of information and applicable legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information

To exercise any applicable privacy rights, please contact us using the information below.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under the age of [AGE].

We do not knowingly collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. International Data Transfers

Some of our service providers, suppliers, or business partners may be located outside your country or outside the European Economic Area (EEA).

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

TheCmoves
Email: chersonlinecoaching@gmail.com

Business Address:
Amsterdam

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